Date: 20.03.2020
Author: James Smith

Case Study – Otley & Norwich

In two different parts of the country, an existing FAKRO customer, Jimmy James and his son, transform their loft spaces with the addition of a LWK Komfort Loft Ladder.

One of our domestic customers, Jimmy James, along with his son decided to transform their loft space with the addition of the Folding Wooden Loft Ladder – LWK Komfort 3 Section.

FAKRO loft ladders play an essential part in gaining access to otherwise inaccessible spaces and are specifically designed for an easy fit, whether you are an experienced loft ladder installer or a novice. They can transform a house from 2 to 3 stories, adding instant value to the property, or provide the cosier home with essential storage space… or both!

In this instance, Jimmy’s son needed extra space in his loft for storage. As an existing satisfied FAKRO customer, Jimmy considered a call to the FAKRO Customer Service team the obvious route to take. It is so easy to purchase as all that is needed is the height of the ceiling and measurements of the distance between rafters.

From here, the Customer Service team directed Jimmy to the ladder that best suited his needs. There was no doubt that our Folding Wooden Loft Ladder – LWK Komfort 3 Section would be the perfect match for Jimmy and his son.

The LWK Komfort Loft Ladder has been specially designed to ensure ease of use and it has a high insulation value. The ladder comes complete with stile ends (only 3 section version), a white hatch, peripheral seal, a handrails and non-slip treads set flush with ladder strings.

"Fitting is so easy with the clear pictorial instructions - my son and I undertook the entire process of cutting a hole through the boarded out loft and fitting the ladder in just one day!"

Jimmy James
March 2020

"This is the second FAKRO (loft ladder) hatch I have fitted, and the latest one seemed so much easier to fit with better instructions & removable hatch door facilitating fitting from below."

Jimmy James
March 2020

Now that both of their loft ladder installations in Norwich and Otley are complete, Jimmy kindly sent us in some photographs of their finished projects, along with kind comments on how pleased they were with the service they received from FAKRO.

Finally when asked about his overall experience with FAKRO, he said: “Full marks to FAKRO for the good quality product, and to your team.”

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