Fakro's new configurator tool takes customer service to the next level.
Date: 17.07.2018
Author: James Smith

Bringing you closer to your local stockist

With the relaunch of FAKRO GBs online presence, the focus is even more on customer service and fully supporting the merchant stockist.

The complete redesign and reorganisation of roofwindows4you.co.uk has taken into account the importance of understanding the needs of online customers. The objective to place the outstanding products offered by the East Midlands based roof window and loft ladder manufacturer at the forefront of consumers’ minds while putting them directly in touch with FAKROs expanding merchant partner and distributor base was imperative to its success.

The ability for customers to easily locate their nearest stockist has always been an integral feature of FAKROs online strategy and remains so on the new layout.

FAKRO GB Commercial Director Dave Robertson said:

“Because of the essential importance of our merchant partners, driving online traffic directly to them has always been important. The newly designed stockist finder at roofwindows4you.co.uk takes this service to the next level and will improve the visibility of FAKRO stockists throughout the UK.”

After months of design and development the new website, which carries thousands of roof window, flashing and loft ladder products looks like becoming another great success for FAKRO GB. Not only is it built to grow and expand both on desktop and mobile browsers, it also carries an improved selection of information, technical and sales support and product downloads offering help for roofers and specifiers.

Related case studies


Fakro GB Launch Revolutionary New Website

FAKRO GB have redesigned, redeveloped and relaunched their online information and ecommerce site roofwindows4you.co.uk.

Live Chat Functionality

Fakro GB have recently launched their updated ecommerce site, roofwindows4you.co.uk with many positive updates designed to help customers get the...

Invite The Light Into Your Home

FAKRO, the world’s second largest manufacturer of roof windows strives to ensure the comfort of living within the attic space,...