Frequently Asked Questions




Will I be charged for delivery or collection?


All delivery from are currently free to UK mainland. After the free delivery period has expired...

Due to the large and heavy nature of our products we do charge for delivery. This is dependent upon the weight of the order. Example delivery charges are:

  • Blinds and accessories - £9.99 ex vat
  • Roof window - £34.95 ex vat
  • Loft ladders - £34.95 ex vat
  • Flashings - £17.95 ex vat
  • Collection from HO - free
  • Collection from merchant - £34.95 ex vat

Orders at a value over £350 ex vat are delivered or can be collected FREE. With the exception of flat roof windows which are £34.95 regardless of the order quantity.

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